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Q1: What will I need to do to build a new home or any other
project?
A: You can contact us and we will make all relevant
arrangements including architectural plans, Engineering Documents,
Soil Test, Energy Report, Building Permits, Insurance needs and
ensure all necessary contracts are in place to make it as stress
free as possible.
Q2: Can I use my own plans or share any ideas we may have?
A: You may use your own plans and we welcome any suggestion
that you may have to make the project your own, always providing you
with a professional approach.
Q3: Can we be involved with the project?
A: You can be as much or as little as you would like, after
all, it’s your project.
Q4: What if there is a problem?
A: We strive to handle all problems as quickly and
professionally as possible resulting in a happy progressive
solution.
Q5: Does Torquay Building Service have insurance?
A: Torquay Building Service is a fully insured and registered
company we offer a seven year structural warranty on all our new
homes.
Q6: Does Torquay
Building Service follow Occupational Health and Safety requirements
including work cover?
A: Torquay Building Service follows all OH&S procedures
ensuring a safe work environment while implementing all work cover
requirements, we have a Company OH&S manual you are able to sight.
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Q7: Is there an agreed upon price that cannot be changed once
contracts are signed?
A: Once a price is written in a contract we cannot change It,
unless you the client make changes to your project that will incur
extra cost, or credit to you. An amendment to the contract will be
of written agreement and must be signed by both parties before any
changes can occur.
Q8: How long after contract are signed does the project start?
A: As soon as relevant permits are in place and warranty
insurance has been obtained, generally within 28 working days.
Q9: Are we updated with progress of our project?
A: Any questions you have will be answered within 24 hours
and weekly progress reports are phoned in to keep you informed of
how things are going and what stage we are up to.
Q10: Does Torquay Building Service get involved in any
sort of work?
A: Torquay Building Service builds new homes,
renovations/extensions, commercial projects, boardwalks, fishing
platforms, access ramps or anything to do with construction; we have
competent staff that are able to think outside the square, to give
your project the best possible outcome.
Any other questions you have please don’t hesitate to
contact us.
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